WestwoodWave Appliance Repair (we, us, or our) values the privacy of our customers and users (you, your, or them). This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information Collection

We collect personal information directly from you when you submit a call request form or contact us via phone for service-related purposes. This information may include your name, phone number, email address, and any other details you provide to facilitate our services.

Additionally, we collect non-personal information through cookies and web beacons, such as browser type, IP address, and navigation data, to enhance your user experience on our website.

Use of Information

Your personal information is used solely for service-related purposes, such as responding to inquiries, processing requests, scheduling repairs, and providing customer support. We, and our partners, may contact you via phone, email, or text for these purposes.

Non-personal information collected through cookies or web beacons is used to improve website functionality, analyze trends, administer the site, and gather broad demographic information for aggregate use to enhance user experience.

Information Sharing Practices

We may share your personal information with our trusted partners solely to the extent necessary to perform operational and service needs. We ensure these partners adhere to a privacy commitment no less protective than our own.

We do not sell, rent, or lease any personal information to third parties for marketing purposes.

Limitation of Liability

By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. The maximum compensation you may seek for any claims arising from such disputes is limited to $100.

In the event of a dispute, you agree to bear your own legal fees and expenses. Our liability for any claims or damages is limited to the fullest extent permitted by law.

User Consent

By contacting us through our website or service request form, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. You also agree to the terms and liability limitations outlined herein.

Opt-Out

If you wish to opt-out of future communications with us or our partners, please contact us at (786) 298-5675. We will process your request as soon as possible.

Policy Changes

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website or services after such changes have been made will constitute your acceptance of the new policy.

Please review this Privacy Policy periodically to stay informed about how we protect and use your information. Your privacy is of utmost importance to us, and we are committed to safeguarding it earnestly.